FAQ

Do you have pink diamonds?

Yes, we offer a selection of fancy-colored diamonds, including rare pink diamonds, available upon special request.

Do you design diamond engagement rings?

Yes, we specialize in custom-made diamond engagement rings designed to match your personal style and budget.

Can you repair rings or other jewelry?

Absolutely. Our in-house jewelry clinic provides professional repairs, resizing, tightening, and polishing services.

Do you have a shuttle service from hotels in Phuket

Yes, we provide free round-trip shuttle service from selected hotels to our showroom for your convenience.

How many days does it take to make a custom ring?

Usually, it takes 5–10 days, depending on the complexity of the design and gemstone availability.

Can I make a ring from my own diamond?

Yes, we can create a custom ring using your diamond or gemstone while keeping your preferred design style.

Do you have pearls?

Yes, we also offer high-quality pearls and pearl jewelry, including South Sea and Akoya pearls.

Can you design jewelry using pearls?

Yes, our in-house designer can create custom pearl jewelry such as necklaces, earrings, or rings.

Do you have GIA or IGI certificates?

Yes, all our natural and lab-grown diamonds come with GIA or IGI certification to ensure authenticity and quality.

What are the 4Cs of diamonds, and which is the most important?

The 4Cs are Cut, Color, Clarity, and Carat Weight. Among these, the Cut is most important for a diamond's brilliance.

How much does a 1-carat diamond with high color grade cost?

A 1-carat diamond with top color 100 % (D Color) typically starts around 300,000 THB, depending on cut and clarity.

Do you offer after-sales services?

Yes, we provide after-sales services such as cleaning, polishing, inspection, and resizing for our customers.

What diamond shapes do you have?

We offer various diamond cuts including Round, Princess, Emerald, Cushion, Oval, Pear, and Marquise.

Do you offer professional diamond cleaning services?

Yes, our jewelry clinic provides expert cleaning using ultrasonic and steam technology.

Do you sell lab-grown diamonds?

Yes, we offer lab-grown diamonds with IGI certificates at affordable prices and excellent quality.

Can I request a specific diamond size or shape?

Yes, we can source diamonds in any size, shape, and grade according to your request.

Do you offer engraving services?

Yes, we provide custom engraving on rings and jewelry for personal messages or special dates.

Do you provide gem cutting services?

Yes, we have skilled in-house gem cutters for reshaping or polishing gemstones to perfection.

Can I customize a matching jewelry set?

Of course! We can design matching sets including rings, earrings, bracelets, and pendants.

How can I contact Phuket Best Diamond for inquiries?

You can visit our showroom in Phuket, contact us via WhatsApp, or message us directly through our website's contact form.